At InFlow Adventure Co., we understand that plans can change, and we aim to be as flexible as possible while maintaining fairness for all participants. Please review our cancellation and refund policy for all our foiling programs, designed to meet Canadian consumer protection regulations.

Participant Cancellations

• Full Refunds: Cancellations made at least 14 days (2 weeks) before the scheduled class or session will receive a full refund.
• Rescheduling: Participants can reschedule their session up to 7 days (1 week) before their scheduled class without penalty. After this point, rescheduling may not be possible.
• Late Cancellations: Cancellations made less than 14 days before the class will not be eligible for a refund unless exceptional circumstances apply, as determined at our discretion.

InFlow Adventure Co. Cancellations

• Weather or Other Unforeseen Issues: If we need to cancel a session for any reason, such as adverse weather conditions or other operational factors, participants will receive a full refund. We will also provide suggestions for alternative dates to reschedule.

How to Cancel or Reschedule

• To cancel or reschedule, please contact us via email or phone with your booking details.
• Refunds will be processed within 7 business days of the cancellation request being approved.

Additional Notes

• Refunds are processed back to the original payment method.
• Participants are responsible for ensuring they meet any prerequisites for their chosen program. Failure to meet prerequisites does not qualify for a refund if the session cannot proceed.
• In the event of a rescheduled session, all efforts will be made to accommodate the participant’s preferred date, subject to availability.

Thank you for choosing InFlow Adventure Co.! If you have any questions or concerns about our policies, please don’t hesitate to reach out to our team.